Thank You for Shopping with Us!
Please note that all toy items, treats, and chews are final sale. However, apparel can be exchanged or refunded free of charge.
Returns and exchanges must be made within 14 business days of purchase. After this period, we are unable to offer returns or exchanges. To assist you with your return or exchange, please provide a copy of your receipt, and our team will be happy to help you further.
Thank you for your understanding and for choosing us!
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Once your return has been approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and we will be happy to assist you from there.
Contact us at [email protected] for questions related to refunds and returns.
